Hyro Raises $45 Million to Expand AI Agents for Healthcare

Hyro has raised $45 million in strategic growth funding led by Healthier Capital, with participation from Norwest Venture Partners, Define Ventures, and other investors, announced in a press release. The round also included strategic investments from Bon Secours Mercy Health and ServiceNow Ventures, bringing Hyro’s total funding to $95 million.

The new capital will support the expansion of Hyro’s AI agents, which automate administrative, operational, and clinical workflows for healthcare providers. The company’s platform is currently deployed across more than 45 health systems, serving over 30 million patients through digital and voice channels.

Hyro’s technology combines large language models with proprietary small language models and healthcare-specific knowledge graphs, enabling its AI agents to handle up to 85% of routine patient interactions such as scheduling and prescription management. The system integrates with major EHRs and CRMs through secure APIs and includes seamless handoffs to human agents when needed.

The company recently launched Proactive Px, a platform designed for bi-directional, inbound and outbound patient communications. This addition aims to enhance how healthcare organizations engage with patients across multiple channels, including call centers, websites, and mobile applications.