DBS Rolls Out Agentic AI for Corporate Credit Memos

Aug 21, 2026
DBS has deployed an agentic AI system to help about 1,500 employees prepare corporate credit memos and related credit assessment work.
DBS Rolls Out Agentic AI for Corporate Credit Memos

DBS has rolled out an agentic AI system for corporate credit assessments, IBS Intelligence reports. The system is being used by about 1,500 employees globally after a pilot with 150 users.

The tool supports more than 70 tasks involved in preparing credit memos for large and mid sized corporate clients. It gathers structured and unstructured information from annual reports, industry research, and internal records to create a first draft for review.

Relationship managers and credit risk managers can refine the draft with client knowledge, industry context, and business information. DBS said credit memos and related activities can take up to 40% of relationship managers' time, and the bank is targeting a reduction of at least 30% in time spent on this work.

The rollout follows DBS work on agentic AI for customer and employee services. In July, the bank announced upgrades to DBS Joy and DBS digibot, which it said will support about 10 million customers across Singapore, Hong Kong, and Taiwan.

We hope you enjoyed this article

Consider subscribing to one of our newsletters like Finance AI Weekly, Enterprise AI Brief or Daily AI Brief.

Also, consider following us on social media:

AI in Finance Enterprise AI AI Brief AI Brief (X)
Free newsletter

Enterprise AI Brief

Weekly report on AI business applications, enterprise software releases, automation tools, and industry implementations.

AI Token Webinar

Market report

2025 Generative AI in Professional Services Report

Thomson Reuters

This report by Thomson Reuters explores the integration and impact of generative AI technologies, such as ChatGPT and Microsoft Copilot, within the professional services sector. It highlights the growing adoption of GenAI tools across industries like legal, tax, accounting, and government, and discusses the challenges and opportunities these technologies present. The report also examines professionals' perceptions of GenAI and the need for strategic integration to maximize its value.

Read more

You may also like

Free, six days a week

Daily AI Brief: the AI news that matters, in your inbox.