Liverpool FC Expands AI Partnership with SAS for Personalized Fan Engagement

April 28, 2026
Liverpool FC will use AI and data analytics from SAS to deliver personalized digital fan experiences through SAS Customer Intelligence 360 and SAS Viya, enhancing global supporter engagement.
Liverpool FC Expands AI Partnership with SAS for Personalized Fan Engagement

Liverpool FC will use artificial intelligence and data analytics from SAS to enhance how it engages with supporters digitally, announced in a press release. The football club aims to create more relevant and personalized fan experiences as part of its multiyear partnership with SAS.

The initiative will use SAS Customer Intelligence 360 and SAS Viya to deliver tailored digital interactions and merchandising offers for fans worldwide. These tools will support adaptive customer journeys and continuous learning based on fan behavior and engagement signals.

Liverpool FC will also introduce AI agents within SAS Customer Intelligence 360 to manage and improve digital engagement in real time. The system will allow the club to optimize fan journeys dynamically and gain insights into operational and performance data across digital channels.

We hope you enjoyed this article.

Consider subscribing to one of our newsletters like Sales & Marketing AI Weekly or Daily AI Brief.

Also, consider following us on social media:

Subscribe to Sales & Marketing AI Weekly

News about AI tools and innovations for Sales and Marketing professionals.

Market report

Superagency in the Workplace: Empowering People to Unlock AI’s Full Potential

This report explores the transformative potential of artificial intelligence in the workplace, emphasizing the readiness of employees versus the slower adaptation of leadership. It highlights the significant productivity growth potential AI offers, akin to historical technological shifts, and discusses the barriers to achieving AI maturity within organizations. The report also examines the role of leadership in steering companies towards effective AI integration and the need for strategic investments to harness AI's full capabilities.

Read more