LivePerson Completes Strategic Refinancing to Boost Financial Health

September 16, 2025
LivePerson has successfully closed its strategic refinancing, significantly reducing debt and positioning the company for positive cash flow in 2026, announced in a press release.

LivePerson has successfully closed its strategic refinancing, a move that significantly strengthens its financial position, announced in a press release. This refinancing marks the culmination of a multi-year effort to deleverage the company's balance sheet, capturing a $181 million debt discount and extending debt maturities to December 2029.

The transaction reduces LivePerson's debt by $226 million, shifting enterprise value from debt holders to equity holders. This financial restructuring is expected to generate positive cash flow by 2026, allowing the company to focus on strategic execution and innovation.

CEO John Sabino highlighted the importance of this refinancing in enhancing LivePerson's commercial profile and reinforcing customer confidence. The company has also made significant adjustments to its cost structure, including streamlining its workforce, to align expenses with business performance and accelerate its path to profitability.

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