Adecco Expands Salesforce Agentforce Coworker to More Than 40 Countries

The Adecco Group announced in a press release (in German) the rollout of Salesforce Agentforce Coworker to more than 40 countries after pilots in the United Kingdom and France. The AI assistant is integrated into the Salesforce platform, uses technology from Anthropic, and supports sales, recruitment, and customer and candidate services. Adecco holds an open ended Agentforce 360 enterprise agreement with Salesforce, and says agent based AI is already in use in recruitment workflows in ten countries that account for 50% of its revenue.

The rollout will give 27,000 employees access to company data, systems, and knowledge through their daily workflows. The system can draw context from more than 2.5 million interactions between consultants and candidates recorded since April 2025.

Sales and recruitment staff can use Coworker to identify priority prospects, create sales briefings, add prospect data, and review lead status across teams. Recruiters can also select candidates and begin screening, recruitment, or onboarding processes.