Trip.Biz launches Agent ONE, Darkroom acquires Shadow, and more - Sales & Marketing AI Weekly #72

September 25, 2026 - Sales & Marketing AI Weekly
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Welcome to this week's edition of Sales & Marketing AI Weekly.

Quartile becomes a technology partner for ChatGPT advertising, while Branch adds attribution for ChatGPT Ads across apps, websites and desktop applications. This edition also covers new AI tools for B2B marketing data, product recommendations, creative production, call handling, customer care and sales deal analysis from companies including Dreamdata, SPINS, Vmake Labs, Numa and Revenue Growth Agent.

Notch reports results from an AI advertising test with Scentless, and HeyGen shares survey findings on unpublished small business video content. Also included are developments in AI search visibility, response management, customer research, claims operations, upcoming industry events, and leadership news at Cadent and Scowtt.
Quartile becomes technology partner for ChatGPT advertising
Quartile becomes a technology partner for ChatGPT advertising, giving participating advertisers access to ChatGPT Ads through its existing tools and workflows. The company says advertisements will be labeled and kept separate from responses, without influencing ChatGPT outputs. Read more
Assemble launches council for AI powered search
Assemble launches the Digital Marketing and Communications Council, combining its AEO, SocialMedia.org and SocialMedia.org Health boards. The group will support enterprise marketers as AI powered search and large language models reshape online visibility, web traffic and media spending. Read more
Revenue Growth Agent CEO calls for AI tools that improve deal intelligence
Revenue Growth Agent CEO Matt Oess says B2B sales teams should evaluate post call AI tools by their ability to improve qualification, distinguish buyer evidence from seller assumptions, and identify gaps in deals. Revenue Growth Agent uses call transcripts, sales methodologies, and internal knowledge for coaching and deal analysis. Read more
Healthee introduces Zoe-to-Agent benefits connections
Healthee introduces Zoe-to-Agent connections, allowing external AI agents to access benefits information from its Zoe platform, including health plans, coverage, costs and care options. The company plans to expand availability across employee and HR AI tools by 2027. Read more
ElevenLabs CEO calls for disclosure of AI callers
ElevenLabs CEO Mati Staniszewski says businesses should tell customers when they are speaking with an AI agent. He also discussed the company's reported valuation, revenue, enterprise business, safety practices and potential IPO plans. Read more
Dreamdata launches AI suite for verifiable B2B marketing answers
Dreamdata.io ApS launches Dreamdata AI, a suite including an Analytics Agent, MCP Server and Data Warehouse for B2B marketing data. The products use a governed semantic layer and account based data model to provide repeatable answers, explain how results were produced and connect Dreamdata data with other large language models. Read more
Numa launches Operator AI receptionist for auto dealerships
Numa launches Operator, an AI receptionist and call routing system for automobile dealerships. The system identifies callers' needs and directs calls with context to relevant departments or employees. Read more
SPINS launches Agentic Discovery for AI product recommendations
SPINS launches Agentic Discovery, a platform for consumer packaged goods brands to track how AI systems interpret and recommend their products. It combines AI visibility data with product, category and retail sales intelligence to identify recommendation gaps. Read more
Playlist launches AI Insights for fitness and wellness businesses
Playlist launches AI Insights, an analytics suite initially available to Mindbody customers. The tools use anonymized data from more than 110,000 venues to provide performance summaries, benchmarks, churn predictions, client identification and revenue forecasts. Read more
IPitomy releases Resolvix AI voice and chat agents for UCaaS
IPitomy, a Clarion Communications subsidiary, releases Resolvix, AI voice and chat agents for its UCaaS platform. The tools support round the clock call and website chat handling, lead qualification, scheduling, follow ups, and multilingual conversations. Read more
Vmake Labs adds mobile access to AI Agent Room
Vmake Labs updates its AI creative workspace with mobile access to its Agent Room, along with tools for marketing videos, prompt based video creation and image generation. The release also includes templates, video enhancement, watermark removal and translation features. Read more
SOCi surpasses 412,000 deployed Genius Agents
SOCi reports that more than 412,000 Genius Agents are now deployed for localized marketing work. The company says the agents handle over 27 million annual tasks across search, social media, reputation management and customer engagement. Read more
Aragon Research publishes 2026 report on AI coworkers in response management
Aragon Research publishes its second annual strategic response management report, evaluating 14 providers. The report examines autonomous AI agents used for customer requests such as RFPs, security questionnaires, RFIs and sales bids. Read more
Knowtion Health and Ghamut Partner on AI for Claims Appeals
Knowtion Health and Ghamut partner to use AI to support complex provider claims appeals. The system reviews records, payer policies and clinical guidance while retaining human oversight, with plans to extend its use to other revenue cycle work. Read more
Limitless Labs partners with SACHEU on AI customer research
Limitless Labs and cosmetics brand SACHEU are using Social Mirror Audiences to analyze customer reviews and social videos. The research is intended to inform product decisions with customer and creator feedback, while SACHEU retains final decision making. Read more
Cadent appoints Lisa Utzschneider interim CEO and board chair
Cadent appoints Lisa Utzschneider as interim CEO and board chair, effective immediately. Former CEO Nick Troiano becomes a strategic advisor as the company searches for a permanent successor. Read more
Notch reports AI marketer cuts Scentless acquisition costs by 30%
Notch reports that its AI marketing tool, Max, reduced customer acquisition costs by 30% for ecommerce brand Scentless in a two month advertising test. The tool created and managed campaigns across Meta and TikTok, with actions governed by user approval or preset rules. Read more
Hippo says AI agent Clara handled 81% of first notice calls
Hippo says its AI claims agent, Clara, completed 81% of attempted first notice of loss calls without human intervention in August 2026. The insurer is combining AI, automation and human adjusters as it expands its US homeowners business. Read more
Aithon launches AWS Co Sell platform for partner funding
Aithon launches Aithon Co Sell, a platform connected to AWS Partner Central for partners selling into regulated industries. It helps identify funding eligibility, use AWS propensity signals, and submit eligible sales opportunities. Read more
Emplifi and P.F. Chang's discuss AI customer care in Phoenix
Emplifi CMO Susan Ganeshan and P.F. Chang's marketing communications director Patrick Benson will discuss AI powered customer care, social media operations and real time customer insights at the North American Marketing Leadership Summit on September 29, 2026. Read more
Trustpilot expands AI search tools with product review pages
Trustpilot introduces Product Review Pages and expands its Location Reviews and AI Search Market Insights tools to help businesses measure visibility in AI search services. A limited beta of Trustpilot AI also offers enterprise customers review analysis and reply drafting through Slack, CRM platforms and large language models. Read more
HeyGen survey finds 71.6% of small businesses shelved filmed videos
A HeyGen survey of more than 1,000 small business owners and solopreneurs found that 71.6% recorded a business video without publishing it. The self reported results also link unpublished videos with concerns about losing business, though the sample reflects HeyGen's user community rather than small businesses generally. Read more
Eventide Communications launches ImpactCX intelligence platform
Eventide Communications launches ImpactCX, a communications intelligence platform for contact centers and employee collaboration. The platform combines compliance recording, quality management, conversation analysis, AI insights, training, screen recording and reporting for CCaaS and UCaaS environments. Read more
Visit London appoints The SEO Works for AI search strategy
Visit London appoints The SEO Works to improve visitlondon.com's visibility across AI travel platforms and zero click search. The strategy will focus on content structure, user journeys and citations in large language models to support engagement and ticket sales. Read more
New Jersey Digital Marketing Conference reveals 2026 speaker lineup
The New Jersey Digital Marketing Conference, hosted by dblspc, will take place on October 15, 2026, at Bell Works in Holmdel. Sessions will cover agentic AI, AI adoption, digital marketing, brand trust and influencer marketing. Read more
IAB Tech Lab introduces OpenProposal in AAMP 3.0
IAB Tech Lab introduces OpenProposal, a specification in AAMP 3.0 for standardizing advertising proposal workflows between buyer and seller agents. Public comments are open until October 22, 2026. Read more
Ernest Magesa's Tanzanian Tourism Business Commissions SafariOS
A Tanzanian tourism business owned by Ernest Magesa commissions Skye Africa Intelligence to develop SafariOS, a conversational AI concierge for hotel guests. Brand Engagement Network will provide the underlying technology for its first release. Read more
Darkroom acquires Shadow and launches AI workspace beta
Darkroom acquired Shadow and opened its AI workspace in public beta for marketing teams. The platform connects commerce and marketing tools to a shared brand library, with paid plans and a three day free trial available. Read more
Trip.Biz launches Agent ONE AI suite for corporate travel
Trip.Biz, Trip.com Group's business travel brand, launches Agent ONE, a four-agent AI suite for planning, booking, approvals and travel program analytics. The company says the tools can reduce booking time and automate some low-risk approval decisions. Read more
Branch adds ChatGPT Ads attribution across apps, websites and desktop applications
Branch now supports attribution for ChatGPT Ads campaigns across mobile apps, websites and desktop applications. Advertisers can measure conversions and share selected events with OpenAI for reporting and campaign optimization. Read more
Atlantic launches Activated Intelligence AI division
Atlantic launches Activated Intelligence, an AI division for midmarket organizations that combines data, analytics, automation, governance and Microsoft Modern Work services. The company also introduces AI Launchpad, a managed program for AI readiness, security, governance and workforce planning. Read more
PR Newswire expands Amplify with AI features
PR Newswire expands its AI powered Amplify platform with multilingual support, content scoring, brand controls and competitor insights. The service also adds AEO and GEO reporting powered by Trajaan. Read more
Scowtt appoints Ben Trenda as chief revenue officer
Scowtt appoints AdTech executive Ben Trenda as chief revenue officer to oversee enterprise sales, agency relationships, partnerships and go to market strategy. The AI marketing company says it doubled annual recurring revenue and tripled its customer base in the first half of 2026. Read more
Parloa announces WAVE 2026 AI conference in Berlin
Parloa will hold its WAVE 2026 conference on AI and customer experience in Berlin on October 7 to 8. The event will include platform updates and speakers from OpenAI, Microsoft, SAP and IKEA. Read more

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