Spring Labs Raises $5 Million to Expand AI Compliance Platform

Spring Labs has raised $5 million in funding led by BankTech Ventures and Haymaker Ventures, announced in a press release. The capital will accelerate the company’s expansion from AI complaint and dispute agents into a broader compliance workflow and agent orchestration platform for banks, sponsor banks, and fintechs.

The Marina del Rey based company builds AI agents for regulated financial institutions, combining advanced models with enterprise security, workflow management, and human oversight. Its main product, Zanko, helps identify and manage customer complaints and disputes, achieving up to 97 percent complaint identification accuracy in internal and client testing.

Spring Labs is piloting the next phase of its platform, a compliance focused orchestration layer that allows financial institutions to deploy, monitor, and control AI agents across a wider range of compliance and operational risk workflows. The company works with clients including WebBank, First Electronic Bank, and several fintech partners.