Infor and Anthropic let manufacturers act in Infor's systems from Claude

Enterprise software maker Infor and Anthropic have announced a partnership that connects Claude to Infor's manufacturing and distribution systems, according to a press release. Claude becomes Infor's preferred AI assistant for its products, and Claude models are the preferred models behind Infor's Industry AI.

Infor Industry AI for Claude works through a new plugin and connector. Production planners, buyers and customer service staff can ask questions in plain language, see data from Infor and, after approving, have actions carried out in Infor: creating a purchase order, moving stock to an urgent order, shifting production after unplanned downtime or shipping an order. A planner can ask why a production order is at risk and see whether a material, machine or labour shortage is the cause. Permissions set in Infor still decide what each person can see and do.

"When AI begins managing your workflows, the system underneath matters more, not less," said Infor CEO Kevin Samuelson. Infor customer Oldcastle APG is quoted in the release.