Cognizant puts more than 25,000 staff on Claude and launches managed services to run it

Cognizant is forming a Claude Frontier Capability Group of more than 25,000 professionals to build and run systems based on Anthropic's Claude for enterprise clients, the company announced on 10 November. The move mirrors the OpenAI group of more than 25,000 professionals Cognizant formed in October.

Cognizant is also introducing a managed services model under which it operates Claude-powered systems in production on clients' behalf, combining dedicated staff, licensed access to Claude and its own software, including its AI Delivery Operating System. Cognizant says the model gives clients more predictable AI spend.

The group will initially focus on redesigning business domains around AI, modernising systems, operating agents at scale and AI-native software engineering. Cognizant says more than 44,000 associates are already trained or certified on Claude.

The company cites client results: at a pharmaceutical manufacturer, Claude-powered shop-floor agents cut downtime by 35%, according to Cognizant, and automating requirement data sheets for a media company cut time to market from three to four weeks to about 15 minutes. "That is a significant bet on Claude," said CEO Ravi Kumar S.