Quiq brings its voice AI agent to the Zoom App Marketplace

Nov 12, 2026
Zoom Contact Center customers can add Quiq's voice agent to handle routine calls and hand callers to human agents with full context.

Quiq, which sells AI agents for customer service, has integrated its voice AI agent with Zoom Contact Center and made it available in the Zoom App Marketplace, according to a press release.

Companies on Zoom Contact Center can add the agent to answer repetitive calls and cut the volume reaching human staff. When a call needs a person, the agent passes it on with the call details and full context shown in the Zoom desktop app.

"With Quiq Voice AI in the Zoom App Marketplace, Zoom customers can launch a Voice AI agent without the typical integration and ongoing maintenance work that other third-party platforms require," said CEO Mike Myer. Quiq says its customers include Roku and Brinks Home, which cut its cost per interaction by 67% with Quiq's agents. The release does not give pricing.

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