Dimer Health's AI-supported post-discharge team found unmet care needs in 23% of 680 hospital patients

Dimer Health and Bergen New Bridge Medical Center supported 680 patients during the 30 days after discharge from January through October 2026, Dimer Health said. The program identified additional care needs in 154 patients, or 23% of the group.

Bergen New Bridge is a nonprofit safety net hospital in Paramus, New Jersey. Dimer Health gives patients access to licensed clinicians who answer medical questions, coordinate services and escalate care when needed. Its AI technology handles routine questions, provides guidance and flags concerns for clinical review.

Among patients with identified care gaps, 89% received a referral or scheduled continued care. That included 94 patients, or 61%, with confirmed appointments or established care; 60% of those with gaps needed a specialist referral. The hospital is expanding the program to additional units.