YY Group Launches AI Customer Service and Recruitment Platform

August 19, 2025
YY Group has introduced an AI-powered customer service system and a recruitment platform, aiming to enhance operational efficiency and expand its market reach.

YY Group Holding Limited has launched an AI-powered customer service system and a new AI-driven recruitment platform, announced in a press release. The company aims to leverage its dual-engine AI algorithm to enhance operational efficiency and broaden its revenue streams.

The AI-powered customer service system is integrated into the YY Circle application, offering features such as automated workforce verification and smart attendance assurance. This system is designed to optimize workflows, reduce operating costs, and improve service delivery.

In addition, YY Group is expanding into the recruitment market with a comprehensive AI-driven platform. This platform includes an AI Digital Interviewer that uses natural language processing to conduct interviews and evaluate candidates. The recruitment platform aims to shorten hiring cycles and improve job matching quality, providing a seamless experience for both recruiters and candidates.

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