Tri-City Cardiology Expands AI Partnership with Basata

Tri-City Cardiology has expanded its partnership with Basata to accelerate the use of artificial intelligence across its healthcare operations, announced in a press release. The collaboration builds on earlier deployments of Basata’s AI agents that managed clinical fax workflows and now includes AI-powered voice agents to handle patient communications.

The expansion moves Tri-City toward operating its administrative infrastructure on a unified AI workforce. Basata’s platform integrates computer vision and voice AI to automate tasks such as scheduling, referrals, and document processing. This approach aims to reduce administrative overhead and allow staff to focus more on patient care.

Leaders from both organizations described the partnership as a model for how specialty medical practices can embed AI into core operations. Tri-City plans to continue incorporating AI tools across multiple departments, while Basata positions itself as a key provider of integrated AI systems for healthcare administration.