Frontline Group Appoints New Executives to Propel Growth

May 7, 2025
Frontline Group has announced the promotion of Brandey Lorensen to President and COO, and the appointment of Matt Bramson as CRO, to enhance its AI-driven customer experience services.

Frontline Group has announced two key executive appointments to bolster its growth and innovation strategy. In a press release, the company revealed that Brandey Lorensen has been promoted to President and Chief Operating Officer, while Matt Bramson joins as Chief Revenue Officer.

Brandey Lorensen, who has been instrumental in developing Frontline's agile customer experience platform, will now oversee the company's operations. Her promotion reflects her significant contributions to the company's growth and her ability to integrate empathy with intelligence in service delivery.

Matt Bramson, a seasoned executive with over 25 years of experience in technology and SaaS industries, will lead Frontline's sales, marketing, and strategic growth initiatives. His expertise in crafting high-impact go-to-market strategies is expected to align with Frontline's mission of humanizing digital services.

These leadership changes are part of Frontline's strategy to expand its comprehensive suite of services, which includes CX platform integration, AI consulting, and mobile agent solutions, aimed at enhancing customer care for businesses of all sizes.

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