Level AI Adds Shane Abeyratne to CX Advisory Board

Oct 14, 2026
Level AI appointed Cardinal Health executive Shane Abeyratne to its CX Advisory Board. He is the board's second member and will focus on operational scale and service delivery across business functions.

Level AI appointed Cardinal Health executive Shane Abeyratne to its CX Advisory Board, the company announced in a press release. Abeyratne is senior vice president of Global Business & Finance Services at Cardinal Health.

Abeyratne oversees enterprise service delivery, operational improvement and transformation across customer, employee and financial services. He has more than 20 years of leadership experience in healthcare, telecommunications and financial services.

He is the second member appointed to the board, which launched in August 2026. The group brings together technology and customer experience executives to develop frameworks for deploying, measuring and governing AI in customer operations.

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