Comviva Launches AI-Driven Loyalty Platform MobiLytix Rewards 5.0

Comviva has launched MobiLytix Rewards 5.0, an AI-driven SaaS loyalty platform, announced in a press release. This platform is designed to enhance customer engagement through personalized rewards and tailored communications, leveraging AWS's secure and scalable cloud infrastructure.

The MobiLytix Rewards platform offers a comprehensive solution for communication service providers (CSPs), retail, and BFSI sectors to implement reward-based promotions and loyalty programs. It integrates seamlessly across web, mobile, and in-store channels, providing a dynamic, data-driven approach to customer retention and revenue growth.

Key features of the platform include real-time points, instant rewards, dynamic tier configuration, multiple wallets, gamification, and robust reporting capabilities. The platform is industry-agnostic, catering to various use cases across the customer lifecycle, including acquisition, engagement, retention, and brand advocacy.

Currently, MobiLytix Rewards serves over 120 million end customers globally, with a rewards catalog of over 10 million items, and issues more than 8 billion reward points weekly, highlighting its extensive reach and impact.