ServiceNow acquires Sweep, Clay hits $7.1 billion, and Truist saves 36,000 hours

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Lightfield raised $47 million for an AI agent focused CRM platform, while Clay raised $115 million at a $7.1 billion valuation for its sales and marketing software. ServiceNow also acquired go to market AI startup Sweep, with the deal reportedly valued at hundreds of millions of dollars.

Constant Contact introduced a Claude connector for creating email and social campaigns through chat, and CallRail launched beta tools that let AI voice agents schedule appointments in HubSpot. Elsewhere, FINTRX, NOHOLD, Qualtrics, and Truist released or expanded AI tools for prospecting, customer service, experience analysis, and call center workflows.

Lightfield raises $47 million for AI agent CRM

Lightfield raised a $47 million Series A led by Andreessen Horowitz to expand its CRM for companies using AI agents. The platform records customer interactions across email, calendars, calls, Slack and LinkedIn, and reports more than 5,000 signups since November 2025. Read more

Constant Contact launches Claude connector for email and social campaigns

Constant Contact launches a connector for Anthropic's Claude that lets customers create email campaigns and social posts through conversation. Users can then finalize, send, or publish the content through Constant Contact. Read more

FINTRX launches Fin AI agent for private wealth workflows

FINTRX launches Fin, an AI agent that monitors private wealth data and provides alerts, prospect lists, reports and meeting preparation across email, Slack, Microsoft Teams, Outlook and calendars. The service uses data on more than 850,000 firms and contacts, with a demonstration planned for the Future Proof Festival in September 2026. Read more

Brody Pennell expands Avoca partnership with AI marketing tools

Brody Pennell, a Los Angeles HVAC company, expands its partnership with Avoca to add website performance, search visibility, AI visibility and marketing analytics through Avoca Attract. The company reports higher booking and Meta lead conversion rates from Avoca's customer experience system. Read more

ServiceNow acquires Israeli AI startup Sweep

ServiceNow acquires Israeli AI startup Sweep in a deal reportedly worth hundreds of millions of dollars. The acquisition expands ServiceNow's AI development and agent deployment capabilities for CRM operations. Read more

Mid-American Conference selects uReport for storytelling

The Mid-American Conference selects DistrictWON's uReport platform to support content creation and publishing across its 12 member institutions. The platform combines AI tools with human oversight for coverage of student athletes, coaches, events and championships. Read more

Clay raises $115 million in Series D at $7.1 billion valuation

Clay, a US sales and marketing software company, raises $115 million in a Series D led by Wellington Management. The company says more than 17,000 customers use its AI agents for prospecting, outreach planning and growth workflow automation. Read more

CallRail launches AI voice scheduling for HubSpot

CallRail launches a beta scheduling feature that lets its AI voice agent check calendars, offer times and record confirmed appointments in HubSpot. A separate beta integration with HubSpot's Agent Hub gives AI agents access to CallRail call data and conversation insights. Read more

Drivvr AI names Brian Voss national sales director

Drivvr AI, an Anshar Labs company, appoints automotive marketing executive Brian Voss to lead sales to dealerships. The appointment follows Anshar Labs' acquisition of Dealer World earlier in 2026. Read more

Everise partners with Sanas to deploy Speech AI for 15,000 healthcare agents

Everise will deploy Sanas's One Sanas App to more than 15,000 agents serving healthcare clients. The platform provides speech translation, transcription, summarization, compliance alerts and support for 34 languages. Read more

Relate names Kristy McCann Flynn co founder

Relate names HR technology founder Kristy McCann Flynn as co founder. She will support customer growth, partnerships, fundraising, product strategy and expansion for the company's AI relationship intelligence platform. Read more

DROS.ai report identifies workforce concerns as barrier to AI voice in collections

DROS.ai, developed by Vodex, reports that workforce concerns are slowing AI voice adoption in debt collections. Based on interviews conducted at the ACA International Annual Convention, the report identifies contact coverage, inbound overflow and after hours support as potential initial uses. Read more

transcosmos launches trans-AI Chat in Indonesia

transcosmos launches its generative AI chatbot, trans-AI Chat, in Indonesia. The tool uses large language models to automate customer support tasks and route complex queries to human agents with conversation context. Read more

Continental Battery Systems deploys Emerix revenue protection workflow

Continental Battery Systems signs a multi year agreement with Emerix to deploy its revenue protection workflow across a sales organization serving more than 45,000 customer locations. The system will identify account health issues, recommend actions and provide regional views of sales coverage and revenue health. Read more

Airties introduces Aura AI for connectivity management

Airties introduces Aura, an agentic AI engine designed to diagnose and resolve connectivity issues in homes and small businesses. Turknet is the first operator to deploy the platform. Read more

Observe.AI launches Performance Agents for CX coaching

Observe.AI launches AI agents that analyze customer conversations, identify coaching opportunities and track whether targeted behaviors improve over time. The tools support custom coaching frameworks, while supervisors review plans and retain employment and performance decisions. Read more

Bybit launches AI assistant for trading and account management

Bybit launches Bybit AI, an in app assistant that lets users complete trading, account management and support tasks using plain language. It supports services including Spot, Futures, Options, Earn and Copy Trading, with eligible users receiving a separate sub account without API setup. Read more

Frigade launches Assist API for AI product support agents

Frigade launches the Assist API, enabling AI agents to learn products through browser workflows and provide onboarding, support, and in app guidance. The API includes permission aware access, human review, self hosting, and EU data residency options. Read more

ADGM reports over $100 billion in AI investments

Abu Dhabi Global Market says entities established in the financial centre hold more than $100 billion in AI focused investments. It also reports using AI across 25 business functions and plans to invest more than AED 400 million in technology capabilities through 2029. Read more

Qualtrics unveils XM Data & AI platform

Qualtrics introduces XM Data & AI, a platform planned for 2027 that will use experience data, synthetic data and digital twins to simulate outcomes and predict behavior. The company also makes its Experience Loop Diagnostic Service and Reputation Experience products available now. Read more

Propensity appoints Kelly Greenwalt as VP of market strategy

Propensity appoints Kelly Greenwalt as vice president of market strategy. Greenwalt brings more than 20 years of B2B marketing and marketing technology experience and will contribute to the company’s product roadmap and AI powered go to market orchestration plans. Read more

NOHOLD launches AI front desk assistant for dental practices

NOHOLD launches Front Desk AMI, an AI assistant for dental practices that answers patient calls, shares practice information and captures appointment requests. The service is available immediately, with free 30 day trials and demonstrations offered online. Read more

Response Media launches RE:HEALTH for medication adherence

Response Media launches RE:HEALTH, a health and life sciences practice focused on medication adherence. Its AdherenceIQ platform uses privacy compliant AI, analytics and behavioral science to identify treatment barriers and recommend interventions. Read more

Truist deploys AI call summaries across care centers

Truist deployed its generative AI Call Summaries system across its care centers, generating more than 4.5 million summaries in the second quarter of 2026. The bank says the tool covered over 70% of inbound client interactions and saved more than 36,000 employee hours. Read more

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ServiceNow acquires Sweep, Clay hits $7.1 billion, and Truist saves 36,000 hours - Sales & Marketing AI Weekly #70

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