Zoom Introduces Realtime Media Streams for AI-Driven Applications

Zoom has introduced Realtime Media Streams (RTMS), a new feature that provides developers and organizations with secure, real-time access to audio, video, and transcript data from Zoom Meetings. This innovation, announced on their website, aims to enhance AI-driven applications by transforming live meeting content into structured data streams.

RTMS is designed to support workflows across various industries, including financial services, sales, and healthcare. By streaming data directly via secure WebSocket, developers can leverage AI-driven transcription, compliance monitoring, and workflow automation without the need for meeting bots. This reduces processing costs and engineering complexity for app developers.

In regulated industries, RTMS provides real-time, structured access to meeting data, aiding compliance monitoring and audit-ready report generation. For sales and customer success teams, it enables real-time transcription and sentiment analysis, allowing for automated follow-ups and CRM updates. In healthcare, RTMS enhances virtual care by securely streaming patient conversations to AI tools, facilitating real-time transcription and clinical documentation.

RTMS is available through the Zoom Developer Pack, a flexible, credit-based add-on that offers advanced developer tools and capabilities.