Priority Dispatch and VectorCare Partner to Enhance AI-Powered Dispatch Solutions

March 05, 2025
Priority Dispatch and VectorCare have announced a strategic partnership to integrate AI-powered dispatch solutions, enhancing care delivery for emergency services.

Priority Dispatch and VectorCare have announced a strategic partnership to enhance dispatch and care delivery through AI-powered solutions, announced in a press release. This collaboration aims to integrate Priority Dispatch's internationally recognized protocols into VectorCare's patient logistics tools, benefiting fire departments, EMS, private ambulance, and hospital teams.

The partnership will see the integration of the International Academies of Emergency Dispatch's (IAED) protocols into VectorCare's platform via Priority Dispatch's ProQA software. This integration is designed to streamline workflows, reduce delays, and ensure patients receive appropriate care promptly. The collaboration also sets the stage for AI-driven dispatch augmentation, where VectorCare's AI agents will assist human dispatchers in managing call volumes and optimizing resource allocation.

Chris Murdock, President of Priority Dispatch, emphasized the modernization of dispatch and care delivery through this partnership. David Emanuel, CEO of VectorCare, highlighted the potential for AI to enhance workflows and improve outcomes across healthcare systems. This strategic alliance marks a significant step in leveraging AI to support first responders and healthcare providers in delivering faster and more efficient care.

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