Gryphon ONE Launches on Genesys AppFoundry
Gryphon AI announced in a press release that Gryphon ONE is now available on Genesys AppFoundry. The integration adds automated contact compliance checks to human and AI outbound workflows in Genesys Cloud.
Gryphon ONE evaluates outbound dialing against the Telephone Consumer Protection Act, Telemarketing Sales Rule, Do Not Call registries, and state requirements. Its compliance decision engine supports live agents and AI agents while creating records for audits.
Gryphon says the platform can recover 35 to 45 percent of an organization's contactable audience by avoiding the suppression of customers who can legally be contacted. The service also covers voice, SMS, email, and outreach through AI channels.
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