Alibaba.com Introduces 'AI Mode' to Power B2B Trade with Agentic AI

November 14, 2025
Alibaba.com has launched 'AI Mode', a new feature integrating agentic AI into its B2B e-commerce platform. The rollout follows strong growth, with European orders up 57% and global supplier numbers rising 50%.

At its CoCreate Europe event in London, Alibaba Group’s B2B platform Alibaba.com announced in a press release the launch of 'AI Mode', a new feature embedding agentic AI capabilities directly into the user experience. The company reported a 57% year-on-year surge in European orders and a 50% increase in active global suppliers.

AI Mode, set to roll out in December, will interpret natural language queries, analyze technical specifications, and automatically compare suppliers by price, logistics, certifications, and production capacity. It connects with Alibaba.com’s existing services, including secure payment, Trade Assurance, and after-sales support, to enable a fully automated trade process.

The feature is powered by Accio, Alibaba.com’s AI-driven B2B search engine launched in 2024. Accio uses multimodal understanding to process inputs such as sketches, blueprints, and certificates, helping businesses discover specialized suppliers often overlooked by keyword-based searches.

According to company research, 90% of European SMEs now prioritize product innovation, and 62% express confidence in using AI tools for sourcing and design. AI Mode is designed to support these businesses in navigating compliance, identifying sustainable partners, and accelerating product development.

We hope you enjoyed this article.

Consider subscribing to one of our newsletters like Daily AI Brief or Sales & Marketing AI Weekly.

Also, consider following us on social media:

AI Brief AI Brief (X)

Subscribe to Sales & Marketing AI Weekly

News about AI tools and innovations for Sales and Marketing professionals.

AI Token Webinar

Industry analysis

2025 Global Business Services Agenda: Gen AI Takes Center Stage

The Hackett Group

This industry analysis by The Hackett Group explores the transformative impact of generative artificial intelligence (Gen AI) on global business services (GBS) in 2025. The study highlights the shift from exploration to acceleration of Gen AI initiatives, with 89% of executives advancing these projects to improve customer satisfaction, innovate products, and reduce costs. The report also discusses the challenges and strategies for successful Gen AI adoption, emphasizing the need for a technology-enabled operating model and the importance of reskilling the workforce.

Read more

You May Also Like