Windward Introduces AI-Powered Detention and Demurrage Solution

Windward has launched its AI-Powered Detention & Demurrage (D&D) automation solution, announced in a press release. This new tool aims to address the persistent cost uncertainties faced by freight forwarders and supply chain operators by automating the calculation and communication of D&D charges.

The solution processes customer contracts at scale, taking into account various factors such as tariffs, shipment mapping, and contract details. By automating these processes, Windward's platform reduces the billing time from over 30 days to under a minute, significantly enhancing operational efficiency.

Windward's D&D Automation solution also provides real-time verification of carrier invoices, helping companies detect discrepancies and prevent overcharges. This automation not only optimizes costs but also strengthens customer trust and financial control.

The core of the solution is powered by Windward's proprietary AI and Generative AI models, which integrate unstructured data from various sources to ensure accurate data processing. This launch marks the first step in Windward's broader strategy to introduce automation across global trade workflows.