Tata Communications Acquires Majority Stake in Commotion to Advance AI Integration

December 04, 2025
Tata Communications has acquired a 51% stake in Commotion Inc. to accelerate AI integration across its Digital Fabric offerings, enhancing its customer interaction platforms, including Kaleyra, with advanced AI capabilities.

Tata Communications announced in a press release that it has acquired a 51% stake in Commotion Inc., an AI-native enterprise SaaS platform with operations in the US and India. The acquisition aims to strengthen AI integration across Tata Communications' Digital Fabric offerings, particularly within its Customer Interaction Suite, which includes Tata Communications Kaleyra.

Commotion’s orchestration engine will be integrated with Kaleyra’s components such as channels, TX Hub, and CCaaS to automate and guide end-to-end customer journeys. The integration is designed to shift engagement models from reactive to predictive and generative interactions.

Commotion’s platform combines Voice AI, an Agentic AI Builder, and Omnichannel Journey Orchestration to support real-time, personalized engagement and enterprise automation. The company’s technology focuses on omnichannel customer experience automation, ultra-low latency voice AI, and autonomous digital agents for both customer-facing and internal operations.

The acquisition will be executed as a cash-only transaction through a stock purchase agreement, marking a step in Tata Communications’ strategy to accelerate its transition toward becoming an AI-first organization.

We hope you enjoyed this article.

Consider subscribing to one of our newsletters like Enterprise AI Brief, AI Funding Brief or Daily AI Brief.

Also, consider following us on social media:

Enterprise AI AI Funding News AI Brief AI Brief (X)

More from: Enterprise

12/04
Clipbook Raises $3.3 Million Seed Round to Expand AI Platform for Communications
12/04
UCLA Anderson Forecast: AI Investment Drives Growth Despite Economic Slowdown
12/04
McKinsey and General Catalyst Leaders to Join CES Keynote on AI
12/03
LexisNexis Risk Solutions Wins Two Awards for AI-Based Fraud Prevention
12/03
Sprinto Introduces AI Playground and Ask AI for Compliance Automation

More from: Funding

12/04
Clipbook Raises $3.3 Million Seed Round to Expand AI Platform for Communications
12/04
Wayve Acquires Quality Match to Boost Data Quality for Autonomous Driving
12/04
OpenAI to Acquire Neptune for AI Model Training Tools
12/03
Avalara Receives $500 Million Investment Led by BlackRock
12/03
Icertis Acquires Dioptra to Expand AI Contracting Capabilities

Subscribe to Enterprise AI Brief

Weekly report on AI business applications, enterprise software releases, automation tools, and industry implementations.

AI Token Webinar

Market report

AI’s Time-to-Market Quagmire: Why Enterprises Struggle to Scale AI Innovation

ModelOp

The 2025 AI Governance Benchmark Report by ModelOp provides insights from 100 senior AI and data leaders across various industries, highlighting the challenges enterprises face in scaling AI initiatives. The report emphasizes the importance of AI governance and automation in overcoming fragmented systems and inconsistent practices, showcasing how early adoption correlates with faster deployment and stronger ROI.

Read more

You May Also Like