Smobi Partners with Vonage for Enhanced RCS Messaging

Smobi, an AI-powered RCS platform, has partnered with Vonage to enhance customer engagement through Rich Communication Services (RCS) messaging, announced in a press release. This collaboration allows Smobi's clients to benefit from branded, verified communications that aim to improve click-through and conversion rates.

Smobi's platform empowers businesses with the ability to craft and send rich, interactive messages at scale. It includes features like Mo, a conversational AI agent that engages customers and responds to inquiries instantly, driving conversions through personalized interactions. The platform also offers an advanced analytics dashboard for real-time insights into message read rates and interaction metrics.

The integration with Vonage's Messages API ensures a seamless customer experience by providing SMS fallback when RCS is unavailable. This partnership highlights Vonage's continued leadership in RCS innovation and its commitment to helping businesses connect with their customers effectively.