Qualtrics and LangChain Partner to Develop AI Experience Agents

Qualtrics and LangChain have announced a partnership to develop specialized AI Experience Agents on LangChain's LangGraph Platform, announced in a press release. These agents are designed to interact with customers and employees in personalized and brand-aligned ways, integrating seamlessly across various channels.

The collaboration allows Qualtrics to leverage LangGraph's capabilities to design, deploy, and manage complex AI workflows efficiently. This partnership also aims to create a standard open-source framework for building AI agents, facilitating better integration with existing technologies and maximizing business impact.

Qualtrics' Experience Agents will benefit from LangChain's robust APIs and advanced capabilities, enabling organizations to manage and modify agents without coding. This initiative represents a significant step in enhancing experience management by fostering deeper connections between businesses and their customers.