Northern Trust and Microsoft deploy an AI onboarding agent that cuts data preparation time by 83%
Northern Trust and Microsoft announced an expanded collaboration and a new AI agent for client onboarding. The agent prepares historical investment and transaction data for clients using Northern Trust Asset Servicing's Front Office Solutions platform.
The companies said the agent reduced data preparation time by 83%, from about two and a half weeks to three days. It achieved a 96.5% F1 score on its first pass during controlled tests involving seven anonymized historical client transaction workbooks.
The agent runs on Microsoft Azure, uses Microsoft Foundry and connects with Excel and SharePoint. Northern Trust analysts can review its output, resolve exceptions and approve its work before client data enters the reporting environment. Microsoft used anonymized data to improve the system, while Northern Trust retained control of client data.
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