Agora and WIZ.AI Collaborate on AI Agent Solutions for Enterprises

Agora and WIZ.AI have announced a partnership to deliver enterprise-grade AI agent solutions, enhancing call center capabilities with multilingual support and contextual understanding.

Agora and WIZ.AI have announced a partnership to deliver enterprise-grade AI agent solutions, enhancing call center capabilities with multilingual support and contextual understanding. The collaboration combines WIZ.AI's expertise in AI agents with Agora's real-time communication technology to provide scalable, human-like service.

The partnership aims to integrate Agora's real-time communication SDKs and Conversational AI Engine with WIZ.AI's tools, offering solutions for inbound customer service, outbound campaigns, QA and analytics, and AI training. This integration is designed to support local language and contextual understanding, accessible via voice and video channels.

Agora's CEO, Tony Zhao, emphasized the commitment to enabling enterprises with intelligent and scalable AI solutions, while WIZ.AI's President, Jennifer Zhang, highlighted the synergy between Agora's infrastructure and WIZ.AI's advanced AI agents. The collaboration seeks to push the boundaries of real-time, emotionally intelligent AI communications globally.

We hope you enjoyed this article.

Consider subscribing to one of several newsletters we publish like Enterprise AI Brief.

Also, consider following us on social media:

Enterprise AI

AI Brief (X)

More from: Enterprise

Prometheus Hyperscale Appoints James Faccone as Global Head of Infrastructure

Jun 19

IBM Unifies AI Governance and Security with New Software

Jun 19

Hitachi Vantara Named Leader in GigaOm Radar for AI Storage

Jun 19

Nurix AI Launches NuPlay for Enterprise Voice Interactions

Jun 19

Nile Introduces Generative AI for Autonomous Network Optimization

Jun 19

Subscribe to Enterprise AI Brief

Weekly report on AI business applications, enterprise software releases, automation tools, and industry implementations.

Market report

Superagency in the Workplace: Empowering People to Unlock AI’s Full Potential

This report explores the transformative potential of artificial intelligence in the workplace, emphasizing the readiness of employees versus the slower adaptation of leadership. It highlights the significant productivity growth potential AI offers, akin to historical technological shifts, and discusses the barriers to achieving AI maturity within organizations. The report also examines the role of leadership in steering companies towards effective AI integration and the need for strategic investments to harness AI's full capabilities.