Titan Secures $74M to Revolutionize IT Services with AI

Titan has raised $74 million in funding led by General Catalyst, announced in a press release. This investment aims to transform the IT services industry through Titan's augmented AI platform. Alongside the funding, Titan has acquired RFA, a managed service provider (MSP) known for its expertise in the financial services sector.

The acquisition of RFA marks the establishment of Titan's first AI-enabled MSP platform. By integrating Titan's AI capabilities with RFA's service delivery model, the company plans to offer faster, more intelligent, and proactive support while maintaining high-touch customer service. This strategic move positions Titan to redefine the standard for modern MSPs, blending AI technology with human expertise.

Saurin Patel, Co-Founder and CEO of Titan, emphasized the company's mission to empower IT professionals with AI, enabling them to become strategic technology partners to their clients. The funding and acquisition are seen as the first steps in building a new kind of MSP that combines service-focused expertise with the scalability of a technology company.