PRC Enhances VoicesAI with Meta's LLaMA for Healthcare Insights

July 30, 2025
Professional Research Consultants, Inc. (PRC) has upgraded its VoicesAI solution using Meta's LLaMA model to improve comment analysis in healthcare, announced in a press release.

Professional Research Consultants, Inc. (PRC) has announced a significant upgrade to its VoicesAI solution, now incorporating Meta's LLaMA, an advanced open-source language model. This enhancement, announced in a press release, aims to deliver faster and more accurate comment analysis, providing real-time insights for healthcare leaders to act on feedback from patients, employees, and physicians.

The integration of LLaMA into VoicesAI boosts the solution's predictive capabilities, allowing healthcare organizations to anticipate issues and respond swiftly. Laurie Speaks, Senior Vice President of Client Success at PRC, highlighted that this next-generation release empowers organizations with intelligence that not only interprets feedback but also predicts future trends.

VoicesAI, designed specifically for healthcare, offers context-aware analysis across millions of comments and integrates with PRC's real-time reporting platform, EasyView. This enables users to explore insights, flag risks, and drive improvements in areas such as clinician burnout reduction, patient safety enhancement, and workforce engagement.

Meta's LLaMA is recognized for its performance and flexibility in natural language processing, and PRC's implementation is tailored to meet healthcare-specific needs while ensuring data security and compliance.

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