India's IT ministry questions home-help apps over data for physical AI training

Nov 13, 2026
MeitY wants details from Pronto, Snabbit and Urban Company on how gig workers' video and sensor data is collected and consented.

India's Ministry of Electronics and Information Technology has asked home services platforms Pronto, Snabbit and Urban Company's InstaHelp how they collect first-person video and sensor data from gig workers to train physical AI models, Inc42 reports.

The ministry has sought the companies' standard procedures for data collection and their consent safeguards, as India's market for physical AI training data grows. The review follows a row over Pronto, whose domestic workers were reported to wear outward-facing body cameras in customers' homes; Pronto said only customers who opted in were part of the pilot and that consent was reaffirmed before every booking, The Federal reports.

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