BSI Financial Expands Milo AI Mortgage Service Platform

Oct 8, 2026
BSI Financial expanded Milo, an AI platform that gives mortgage borrowers account specific assistance around the clock with automated monitoring and human review.

BSI Financial Services announced in a press release expanded capabilities for Milo, its AI borrower service platform. Milo connects with the company's loan servicing system to provide borrowers with account and loan specific assistance around the clock.

The platform supports agency and nonagency loans. BSI Financial can also provide Milo as a private label voice service adapted to a client's brand.

Milo uses automated monitoring and human review for borrower interactions. The company says servicing staff can handle cases that require human assistance while the platform responds to other borrower requests.

We hope you enjoyed this article

Consider subscribing to one of our newsletters like Finance AI Weekly, Sales & Marketing AI Weekly or Daily AI Brief.

Also, consider following us on social media:

AI in Finance AI Brief AI Brief (X)
Free newsletter

Finance AI Weekly

Weekly newsletter about AI in finance. Covers AI-driven trading, fintech innovations, and data analytics transforming markets

AI Token Webinar

Market report

2025 Generative AI in Professional Services Report

Thomson Reuters

This report by Thomson Reuters explores the integration and impact of generative AI technologies, such as ChatGPT and Microsoft Copilot, within the professional services sector. It highlights the growing adoption of GenAI tools across industries like legal, tax, accounting, and government, and discusses the challenges and opportunities these technologies present. The report also examines professionals' perceptions of GenAI and the need for strategic integration to maximize its value.

Read more

You may also like

Free, six days a week

Daily AI Brief: the AI news that matters, in your inbox.