Shipsy Introduces AgentFleet, an AI Workforce for Logistics Operations

March 19, 2026
Shipsy has launched AgentFleet, an AI-powered workforce that collaborates with human teams across logistics functions such as customer experience, operations, and finance. The system integrates with existing logistics platforms to automate tasks and improve efficiency.

Shipsy has introduced AgentFleet, an AI-powered workforce designed to support logistics operations across customer service, driver management, finance, and dispute resolution, announced in a press release.

AgentFleet consists of specialized AI co-workers that collaborate with human teams. Clara assists customer experience teams by proactively updating customers on deliveries and handling queries in multiple languages, reportedly reducing support requests by up to 40%. Astra supports drivers with real-time routing and coordination, improving productivity by about 20%. Nexa automates freight invoice checks using multi-source data comparison, cutting manual workloads by half, while Vera manages financial dispute resolution to speed up case processing by around 25%.

The system can be integrated into existing transport management and ERP platforms without requiring major changes. Each AI co-worker operates within defined rules, approval flows, and audit trails, allowing companies to expand incrementally from one role to multiple operational areas.

We hope you enjoyed this article.

Consider subscribing to one of our newsletters like Daily AI Brief or Industrial AI Weekly.

Also, consider following us on social media:

AI Brief AI Brief (X)

Subscribe to Industrial AI Weekly

The latest advancements in smart manufacturing, predictive maintenance, AI-driven quality control, supply chain & more.

AI Token Webinar

Market report

Superagency in the Workplace: Empowering People to Unlock AI’s Full Potential

This report explores the transformative potential of artificial intelligence in the workplace, emphasizing the readiness of employees versus the slower adaptation of leadership. It highlights the significant productivity growth potential AI offers, akin to historical technological shifts, and discusses the barriers to achieving AI maturity within organizations. The report also examines the role of leadership in steering companies towards effective AI integration and the need for strategic investments to harness AI's full capabilities.

Read more

You May Also Like