MHC Named Major Player in IDC Customer Communications Assessment

Oct 6, 2026
MHC was named a Major Player in IDC's 2026 assessment of intelligent customer communication management vendors. IDC cited the company's workflow automation, intelligent forms and accessibility support.

MHC was named a Major Player in the 2026 IDC MarketScape assessment for intelligent customer communication management, the company said in a press release. The assessment cited MHC's workflow automation, intelligent forms and accessibility support.

MHC NorthStar combines data integration, document composition, governed AI, workflow management and delivery across print, email, SMS, web, mobile and customer portals. Its form designer lets business users create and modify forms without assistance from IT teams.

The platform builds accessibility features into document templates before content is generated. MHC provides document, customer communication and payment automation software for regulated industries.

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