Liberate and Snapsheet Integrate AI for Streamlined Claims Processing

Liberate and Snapsheet have announced a seamless integration to enhance claims processing through AI-powered automation, announced in a press release. This collaboration allows insurance carriers to implement a fully automated, AI-driven claims experience without extensive setup.

The integration enables Snapsheet customers to incorporate Liberate's conversational voice AI into their claims workflows, providing automated first notice of loss (FNOL), claim status updates, and document requests around the clock. This approach aims to reduce costs and improve efficiency without requiring additional staff or complex implementation.

Branch Insurance, a long-time Snapsheet customer, has already benefited from this integration, achieving a 65% adoption rate for its new Voice AI + Digital FNOL claim reporting and realizing a 70% cost savings. The integration enhances data integrity and vendor assignment processes, leading to more consistent claim outcomes and improved customer experiences.

Liberate's voice AI operates securely in the cloud and can be customized to match each carrier's branding and compliance requirements. Customers using Snapsheet can deploy Liberate's solutions in as little as four weeks, offering a quick and efficient path to claims automation.