Fabric Introduces Hybrid AI for Enhanced Healthcare Solutions

Feb 12, 2025
Fabric Labs Inc. unveils Hybrid AI, a technology designed to improve patient care and engagement, recognized as a leader in conversational AI by Frost & Sullivan.

Fabric Labs Inc. has announced the launch of its Hybrid AI technology, specifically designed for healthcare settings. This innovative solution integrates multiple AI capabilities to create patient-friendly experiences while ensuring safety and clinical effectiveness. The Hybrid AI is part of Fabric's comprehensive platform, which includes features such as an AI assistant, symptom checking, virtual care, care pathways, provider search, and scheduling.

Recognized by Frost & Sullivan as a leader in enterprise conversational AI, Fabric's platform is noted for its ability to streamline workflows and redefine care experiences. The Hybrid AI combines conversational AI with clinician-built logic, providing real-time, clinically validated guidance to support clinical decision-making and enhance patient interactions.

In 2024, Fabric's AI-powered solutions facilitated over 900,000 sessions of triage, navigation, and self-scheduling. The company has invested over 70,000 hours in developing its clinical logic, validated by a council of chief medical officers and medical directors. This has resulted in significant operational efficiencies, including saving 34 years of provider work time through workflow automation.

Fabric's approach aims to deliver 24/7 access and on-demand support, blending advanced AI models with the clinical precision required in healthcare. This recognition by Frost & Sullivan, along with other accolades, underscores Fabric's position as a pioneer in healthcare innovation, serving over 30,000 employers, payers, and health systems.

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