Eufaula Water Works Expands AI Partnership with OpenGov to Modernize Utility Operations

October 21, 2025
Eufaula Water Works & Sewer Board in Alabama is deepening its partnership with OpenGov to integrate AI-driven workflows across financial, procurement, and asset management systems, enhancing service delivery for local residents.

The Eufaula Water Works & Sewer Board is advancing its digital transformation through an expanded partnership with OpenGov, integrating AI-driven workflows to improve municipal operations and customer service, announced in a press release.

The Alabama-based utility, which serves nearly 15,000 residents with a staff of 28, has adopted OpenGov’s enterprise resource planning (ERP) tools for financial management, procurement, contract management, and asset management. Alongside these implementations, it completed a city-wide advanced metering infrastructure (AMI) changeout project.

Next year, the utility plans to launch a Constituent Relationship Management application through OpenGov’s Public Service Platform to unify service delivery and communication. The initiative aims to streamline daily operations and provide residents with improved digital service options, including online payments and centralized communication.

Eufaula Water Works’ modernization efforts reflect a broader trend among smaller municipalities adopting AI-enabled systems to enhance efficiency and resilience in public service management.

We hope you enjoyed this article.

Consider subscribing to one of our newsletters like Enterprise AI Brief or Daily AI Brief.

Also, consider following us on social media:

Enterprise AI AI Brief AI Brief (X)

More from: Enterprise

10/21
OpenAI Launches ChatGPT Atlas Browser with Built-In AI Assistant
10/21
AllianceBernstein Expands Insurance Business in Asia Through Fortitude Carlyle Partnership
10/21
Hitachi Digital Services Earns Frost & Sullivan Recognition for AI Leadership
10/21
Kahua Introduces Enterprise AI Suite for Secure Capital Program Management
10/21
Sonata Software and adesso Form Global AI Modernization Alliance

Subscribe to Enterprise AI Brief

Weekly report on AI business applications, enterprise software releases, automation tools, and industry implementations.

AI Token Webinar

Whitepaper

Governing the Future: A Strategic Framework for AI Adoption in Financial Institutions

This whitepaper explores the transformative impact of artificial intelligence on the financial industry, focusing on the governance challenges and regulatory demands faced by banks. It provides a strategic framework for AI adoption, emphasizing the importance of a unified AI approach to streamline compliance and reduce operational costs. The document offers actionable insights and expert recommendations for banks with fewer than 2,000 employees to become leaders in compliant, customer-centric AI.

Read more

You May Also Like