DXC Completes Cloud Migration for Telenor Sweden Customer Service

May 26, 2026
DXC Technology has completed a cloud migration project for Telenor Sweden, modernizing the telecom provider’s customer service operations and applications to support scalability and future AI integration.

DXC Technology has completed a cloud migration and application modernization project for Telenor Sweden, one of the leading telecommunications providers in the Nordic region, announced in a press release.

The project involved moving Telenor's voice and chat channels for consumer and small business customers to a cloud based contact center platform. The system supports more than 500 specialists and handles over 300,000 customer calls each month. DXC integrated the platform with multiple back office systems and developed advanced call workflows to streamline operations.

In addition to the migration, DXC is providing application services and development support to simplify operations, optimize processes, and reduce time to market. The upgrade also establishes a foundation for future AI capabilities within Telenor's customer service environment.

We hope you enjoyed this article.

Consider subscribing to one of our newsletters like Enterprise AI Brief, Sales & Marketing AI Weekly or Daily AI Brief.

Also, consider following us on social media:

Enterprise AI AI Brief AI Brief (X)

More from: Enterprise

05/26
VNET Group Reports 20% Revenue Growth in Q1 2026, Driven by Wholesale Data Center Expansion
05/26
Check Point Report Finds Major AI Security Enforcement Gap in Enterprises
05/26
Silicom Wins $5 Million Annual Design Deal for White Label Switch Family
05/26
Skymizer and VIA NEXT Partner on AI Inference and Chiplet Integration
05/26
CPRO to Go Public via Merger with Lakeshore Acquisition III Corp

Subscribe to Enterprise AI Brief

Weekly report on AI business applications, enterprise software releases, automation tools, and industry implementations.

AI Token Webinar

Trend report

Cybersecurity Trends Report 2025

Netwrix

The Cybersecurity Trends Report 2025 by Netwrix Research Lab provides insights into how organizations are adapting their cybersecurity strategies amidst growing AI adoption. The report, based on a survey of 2,150 IT professionals from 121 countries, highlights key trends such as the increase in hybrid IT environments, AI-driven security challenges, and the rising costs of security incidents.

Read more

You May Also Like