Coles selects Coveo for online grocery search

Oct 21, 2026
Coles Group selected Coveo to provide AI search and product discovery on its Australian online grocery store.

Coles Supermarkets selected Coveo Solutions Inc. to provide AI search and product discovery on coles.com.au, Coveo said in a press release. The platform will help customers search and navigate the retailer's online grocery range.

Coveo's system combines shopper intent, context, behavioral signals and product data to rank search results and recommendations. Coles plans to use the technology to help customers find products across its changing online inventory.

We hope you enjoyed this article

Consider subscribing to one of our newsletters like Retail & Ecommerce AI Weekly or Daily AI Brief.

Also, consider following us on social media:

Free newsletter

Retail & Ecommerce AI Weekly

The weekly on AI in retail and ecommerce: shopping agents, online stores and marketplaces, checkout, and AI inside physical stores.

Industry analysis

2025 Global Business Services Agenda: Gen AI Takes Center Stage

The Hackett Group

This industry analysis by The Hackett Group explores the transformative impact of generative artificial intelligence (Gen AI) on global business services (GBS) in 2025. The study highlights the shift from exploration to acceleration of Gen AI initiatives, with 89% of executives advancing these projects to improve customer satisfaction, innovate products, and reduce costs. The report also discusses the challenges and strategies for successful Gen AI adoption, emphasizing the need for a technology-enabled operating model and the importance of reskilling the workforce.

Read more
Free, six days a week

Daily AI Brief: the AI news that matters, in your inbox.