Chartwells and Northeastern Sign Five-Year Collaboration on AI and Hospitality Innovation

November 12, 2025
Chartwells Higher Education has entered a five-year Master Collaboration Agreement with Northeastern University to advance AI-powered innovation, sustainability research, and experiential learning in the food service sector.

Chartwells Higher Education has signed a five-year Master Collaboration Agreement with Northeastern University, announced in a press release. The partnership focuses on advancing artificial intelligence, sustainability research, and experiential learning within the food service and hospitality sectors.

Effective since June 5, 2025, the agreement supports joint projects in technology innovation, food safety analysis, executive training, and education programs. The collaboration includes the use of AI to improve menu planning, inventory management, and business flow forecasting, as well as employing robotics and sensors to reduce workplace injuries.

The initiative also creates professional development programs for Chartwells employees and experiential learning opportunities for Northeastern students through co-ops, PhD research, and projects. Northeastern’s sustainability leadership, including its LEED Gold-certified dining facilities and climate labeling program, aligns with the partnership’s goals to promote innovation and environmentally conscious food service practices.

Chartwells, headquartered in Charlotte, will leverage Northeastern’s expanding campus presence in the city to connect students with local opportunities in the hospitality industry.

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