Google and Walmart Transform Shopping with AI - Sales & Marketing AI Weekly #37

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Welcome to this week's edition of Sales & Marketing AI Weekly.

This week, we're diving into a range of exciting developments in the AI landscape for sales and marketing. ConvoGPT has launched ConvoGPT OS, a new AI system designed to automate sales and operations, with a partnership with ElevenLabs to integrate advanced AI voice technology. Meanwhile, NVIDIA has introduced open-source AI blueprints aimed at enhancing retail operations, including warehouse management and product content creation.

In other news, Accenture has invested in Profitmind to boost retail AI solutions, and Brazilian startup Aliado has raised R$ 13 million to enhance its AI-driven Conversion Intelligence platform. Additionally, Lightspeed Commerce Inc. has launched Lightspeed AI to improve decision-making for retail and hospitality merchants. Stay tuned as we explore these stories and more in this edition.

ConvoGPT Unveils AI System for Sales and Operations

ConvoGPT has launched ConvoGPT OS, an AI system aimed at automating sales and operations by replacing human roles. The company has also partnered with ElevenLabs to integrate advanced AI voice technology. Read more

NVIDIA Introduces AI Blueprints for Retail and Warehouse

On January 9, 2026, NVIDIA announced new open-source AI blueprints to enhance retail operations, including a Multi-Agent Intelligent Warehouse and Retail Catalog Enrichment tools. Read more

Accenture Invests in Profitmind for Retail AI

Accenture has announced an investment in Profitmind, aiming to enhance retail AI solutions by automating pricing, inventory, and planning processes. Read more

Aliado Raises R$ 13 Million to Boost AI in Retail

Brazilian startup Aliado has secured R$ 13 million in funding from Headline and Nestal to enhance its AI-driven Conversion Intelligence platform for retail. Read more

Lightspeed Commerce Introduces AI-Powered Intelligence Layer

On January 9, 2026, Lightspeed Commerce Inc. announced the launch of Lightspeed AI, an AI-driven tool aimed at enhancing decision-making for retail and hospitality merchants. Read more

Google Introduces Universal Commerce Protocol for AI Shopping

At the National Retail Federation conference, Google unveiled the Universal Commerce Protocol, an open standard to improve AI agent-based shopping, developed with partners like Shopify and Walmart. Read more

Google Cloud Introduces Gemini Enterprise for CX

On January 11, 2026, Google Cloud announced the launch of Gemini Enterprise for Customer Experience at NRF 2026, aiming to integrate shopping and customer service into a single platform. Read more

commercetools Unveils AI Hub and ACS at NRF 2026

commercetools has launched its AI Hub and Agentic Commerce Suite at NRF 2026, with JD Sports as the first retailer to implement the suite for AI-driven shopping experiences. Read more

Home Depot and Google Cloud Unveil AI Tools for Contractors

At NRF 2026, Home Depot and Google Cloud announced new AI tools to assist homeowners and contractors, enhancing the Magic Apron assistant and materials list generation. Read more

Walmart and Google Partner for AI Shopping Experience

Walmart and Google have partnered to integrate AI technology into the shopping experience, offering personalized recommendations and fast delivery through the Gemini app. Read more

Honeywell and Google Cloud Unveil AI Shopping Platform

On January 11, 2026, Honeywell announced the launch of its AI-enabled Smart Shopping Platform in collaboration with Google Cloud and 66degrees. The platform aims to improve the in-store shopping experience with AI-driven features like product location, item comparison, and personalized recommendations. Read more

Kroger and Google Cloud Expand Partnership for Customer Experience

Kroger has announced an expanded partnership with Google Cloud to implement the Gemini Enterprise for Customer Experience solution. This initiative aims to transform grocery shopping by introducing a personal Shopping assistant and Meal assistant. Read more

Plume Acquires Sweepr to Boost AI Customer Care

On January 12, 2026, Plume Design, Inc. announced its acquisition of Sweepr, aiming to enhance AI-based customer support for ISPs by integrating network intelligence with orchestration capabilities. Read more

Flip Raises $20M After Reaching 300M Automated Calls

Flip, an AI company specializing in automating customer service calls, has secured $20 million in Series A funding to enhance its operations and product development. The company has successfully managed over 300 million calls for brands like Under Armour and Tory Burch. Read more

Rakuten Advertising Launches AI Innovation Labs

Rakuten Advertising has introduced Innovation Labs, an AI hub designed to improve ad spend efficiency and provide AI-driven insights for advertisers and publishers. Read more

Affinity Group Acquires Mascari NXT to Boost Food Industry Sales

Affinity Group, a North American sales and marketing agency, has acquired AI and data integration company Mascari NXT. This acquisition aims to enhance sales and customer engagement in the food industry through AI-powered selling capabilities. Read more

Salesforce Unveils AI-Powered Slackbot for Business Users

On January 13, 2026, Salesforce announced a new AI agent version of Slackbot for Business+ and Enterprise+ customers, enhancing capabilities like information retrieval and meeting scheduling. Read more

JD Sports Introduces AI Shopping in US

JD Sports has launched AI-driven commerce in the US, allowing customers to use platforms like Microsoft's Copilot and OpenAI's ChatGPT for sportswear purchases. Read more

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Google and Walmart Transform Shopping with AI - Sales & Marketing AI Weekly #37

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