YYForce Plans Service Robot Rollout at Two Singapore Hotels

Oct 13, 2026
YYForce plans to introduce service robots at Novotel and Mercure Singapore on Stevens, with a later phase using hotel workflows to inform its humanoid robot development.

YYForce, Novotel Singapore on Stevens and Mercure Singapore on Stevens announced a partnership to introduce service robots across the hotels' 772 room precinct, YYForce said in a press release. The confirmed first phase will introduce specialized service robots for guest deliveries, food and beverage logistics, scheduled cleaning and concierge support, with preparations including lift integration, route mapping, network requirements and guest arrival notifications.

An initial pre-deployment comparison projects approximately 10% lower monthly operating costs across selected housekeeping, concierge and food and beverage operations, including the robot costs. YYForce says actual costs, productivity and guest service outcomes will be evaluated after rollout.

A separate second phase is intended to focus on YYForce's humanoid system, with selected housekeeping and banquet workflows informing development of its robotic hardware, software and AI systems through permitted observations and agreed operational data use arrangements.

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