Vonage and SAP Collaborate on AI-Driven Enterprise Solutions
Vonage has announced an expanded collaboration with SAP to deliver AI-driven experiences for enterprises, announced in a press release. This partnership aims to integrate Vonage's communication and network APIs with SAP's Business Technology Platform (SAP BTP) and SAP Business AI, creating intelligent applications that enhance business operations and customer experiences.
The collaboration will focus on pilot use cases and proof-of-concept demonstrations, starting with a showcase at Mobile World Congress 2025 in Barcelona. Vonage and SAP, in partnership with Accenture, will demonstrate a multimodal application of Agentic AI integrated with Vonage APIs, highlighting how AI can improve operational efficiency and customer experience through real-time insights.
Vonage's network APIs are designed to offer enterprises competitive advantages, such as streamlined user authentication and network location capabilities. This collaboration aims to empower enterprises to leverage AI and advanced network capabilities, fostering transformation across industries like logistics and customer engagement.
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