Nurix AI Launches NuPlay for Enterprise Voice Interactions

Nurix AI has introduced NuPlay, a voice AI platform designed to enhance enterprise customer interactions by automating over 80% of inquiries and reducing support costs by 65%.

Nurix AI has launched NuPlay, an interactive voice AI platform aimed at transforming enterprise customer engagement, announced in a press release. NuPlay is designed to automate over 80% of customer inquiries, significantly reducing support costs by more than 65%.

The platform offers human-like voice interactions with low latency, ensuring natural and engaging conversations. It integrates with over 300 enterprise software systems, including CRM and support platforms, to streamline operations and enhance customer service. Leading companies such as AllFly and First Mid Insurance have reported a 50% increase in workflow efficiency using NuPlay.

NuPlay is now generally available, providing enterprises with a tool to improve customer loyalty and operational efficiency at a fraction of the cost of traditional staffing.

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