Infinitus Launches Trusted Voice AI Agents for Healthcare

Infinitus Systems, Inc. has launched the first voice AI agents specifically designed for healthcare, focusing on trust and compliance in patient-provider interactions, announced in a press release. These AI agents are built on a proprietary architecture that prevents hallucinations and ensures adherence to approved procedures and regulatory requirements.

The platform features several innovations, including AI response control, a specialized knowledge graph, and an AI review system for trusted outcomes. These elements work together to provide accurate, around-the-clock access to healthcare information, improving patient experience and supporting healthcare providers.

Infinitus' AI agents are capable of proactive patient engagement, offering assistance and follow-ups, while provider-facing agents streamline care coordination and documentation processes. The company has also expanded its offerings to include payor-facing AI agents, which assist in insurance discovery and prior-authorization follow-ups, further reducing administrative burdens in the healthcare ecosystem.